Hospice Testimonials

Family Members Share Their Personal Experience With Ascend Hospice

Ascend Hospice cherishes the personal and appreciative hospice stories from families and friends who have lost a loved one to a terminal illness. We deeply understand how hard it is to make the decision to use end-of-life care and thank the families below who felt it was important to share their individual journeys.


New Jersey
October 2017

Our heartfelt thanks to you and your staff for the compassionate care you gave to Vincent during his final hours. As you know our only request was that he was made as comfortable as possible and we know everyone did their best fulfilling our request.

Anonymous


New Jersey
September 2017

The professional and caring services that your organization provided for our loved one at the Care One of Evesham facilities will never be forgotten. The book that you provided helped the family understand the full process of transitioning, it was very comforting. Each day you kept him clean and made the end of his life a comforting experience.

We were kept informed throughout the various stages of transition, so that we knew what to expect next and what signs to look for. Please express to the staff that we thank them for comforting the family in so many ways, as we approached the final day when he would go home to be with the lord. That day came on his 64th birthday August 11, 2017. To God Be The Glory.
Anonymous


New Jersey
September 2017

I know your staff did not spend much time with my father but I wanted to say thank you for everything you did in such a short period of time. It was greatly appreciated.
Anonymous


New Jersey
August 2017

I wanted to take this opportunity to tell you how wonderful Ana has been to my mother. Everyday she arrives at my dads house with a smile on her face. She has been with my mom since the beginning of her hospice in July 2016. As a family member with a loved one on hospice it is so difficult to realize your family member is declining. Ana makes it a bit easier everyday she is with my mom. She is not just an aide,she is a friend who talks with and comforts mom each day. I could not ask for a better person to show up everyday at our house.

Everyday is a blessing having mom still with us. I know someday that we will have to say goodbye but I wanted to send this letter before we have to part ways to tell you how very much she means to my mom and to our family. She is a wonder person sent to us from heaven to help with this sad time. God Bless.
Anonymous


New Jersey
August 2017

We wish to extend our sincere thank you for all the time you spent visiting our mom and us during a very difficult time. It’s the caring staff that help us through our sadness.

Anonymous


New Jersey
August 2017

Kimberly is my moms hospice nurse. I can not tell you how much Kimberly means not only to my mom, but to our family. It is so difficult to hear the words “decline” it rips your heart out. My mom and me are very close, being the only daughter I have to hear a lot of words that no one wants to hear about you love ones decline. Kimberly makes it a bit easier each time she visits with kind words and comfort. I know as a nurse it is not easy for her to see the tears in my eyes or the sadness I feel. When she arrives she always makes my mom smile and Kimberly smiles with her.I could not ask for a better nurse to care for my mom at this stage of her life.

As time goes by I know someday I will hear those words that no family member ever wants to hear, but knowing Kimberly is going to be there for all os us, I so hope will make it a tiny bit easier to say goodbye. God bless.
Anonymous


New Jersey
August 2017

Dear Ascend Hospice Management & Staff,

I am writing to express our thanks to Ascend Staff, especially your RN’s Kim and Joan and most especially, your aide Sarah, from my brothers and myself, for the steady support and care we and our Mother are receiving from them. We know your people are in our corner as we see mother through her days and weeks of increasing dementia.

Highly Skilled; endlessly patient, our Ascend Hospice Aide Sarah is able to communicate more effectively with our mother than anyone else we know, including ourselves. Evan at her worst moments I have seen her respond to Sarah when she completely ignored everyone else’ efforts to comfort her and communicate with her.

We are offering up endless prayers of thanksgiving for Sarah’s wisdom, honesty and gentle kindness. She takes the time not only to care for mother but to extend her caring and support to my brothers and me as do both Kim and Joan.

Gene & Jim join me and our Mother, whom I heard saying to Sarah just a couple of days ago, even in the midst of her tears and anguish, ” anyone who can do like you do; it means everything!”

Anonymous


New Jersey
August 2017

Thank you. Our family acknowledges with deep appreciation the kindness and comfort shown during our bereavement. May God bless you for your thoughtfulness.

Anonymous


New Jersey
July 2017

To all members of Ascend who assisted my mom. Thank you all for your compassion and kindness to my mom and myself during the last hours of her life. I will always remember your kind words to me. You are a wonderful group, Ascend Hospice.

Anonymous



New Jersey
June 2017

The Ascend Hospice Staff was so kind and compassionate during my aunts last days. Thank you for making her transition smooth and painless. I am forever grateful.

Anonymous



New Jersey
June 2017

To Everyone at Ascend,
What can I say to each and everyone that helped to care for Russ. He was a special man and my best friend for over 64 years. Your group was very special and I will never forget you. I would tell anyone your group is the best, very caring and kind to their patients.

Anonymous



New Jersey
May 2017

To the Ascend Hospice Management and Staff,
Please accept this heartfelt thank you for all the expertise, caring and professional support provided during the 2 months prior to my mother’s passing. We were so pleased that she died peacefully at home, made possible by all of you.

Anonymous



Massachusetts
May 2017

Thank you for sharing your gift of music with Dad during his final days and today honoring him. We cannot thank you enough for your sympathy and caring. We have all been blessed in knowing you as you share you gift with us.

Anonymous


New Jersey
March 2017

Thank you for all the care that you gave my dad. The family had such relief to know that when we couldn’t be there with my dad that Ascend Hospice was.

Also Ascend Hospice treated other family members with care, like when my mom wasn’t understanding or handling what was happening to my dad. Ascend still continued to be there for my mother by giving her support by talking to her while at the care one facility. You have been so helpful.

Thank you for all your kindness, compassion and professionalism toward my whole family

Anonymous



New Jersey
January 2017

From one of our nurses in New Jersey, during a meeting it was made known to Ascend, that the daughter of our patient (who was declining) never wanted to leave her Mother’s side. This daughter was afraid that her Mom was going to die alone if she left.
That night, I reached out to the team, to see who would volunteer with me to sit vigil during the night hours. With that being said, the offers came in pretty much as soon as I hit Send on the email!
10 pm that night I emailed the facility with a schedule we came up with to help out.
Our patient did pass Friday morning, but NOT alone.
Our hospice aide identified that our patient was near the end.

Anonymous


Missouri
November 2016

I wanted to thank you for the care that you provide to my dad. It was so comforting to know that you were there for not only dad but mom and I as well. We appreciate your efforts in his care as well as helping mom and I through those difficult times. Thanks again.

Anonymous


Kansas
November 2016

To Everyone at Ascend. Thank you for the card. I really want to express my gratitude to everyone who I met. For your support and comfort and for keeping me informed and “smiling” during a stressful time.
Anonymous


Virginia
October 2016

What a nice, warm, and understanding card I just received. Thank you for your kind words.I have wondered if I can make it without Bertie at my side but with God and people like you on my side, how can I not? God bless you.


Virginia
September 2016

I just wanted to thank you for your support and encouragement during daddy’s illness and since his passing. I appreciate your calls and helping me through this very difficult time. Thank you.


New Jersey
May 2016

To the Amazing Staff at Ascend Hospice,

Thank you so much for all you did for care for our mom during the last months of her life. Your emotional support was phenomenal and you were always there for us anytime of the day or night. We appreciate all you did for us and for our mom.

Anonymous


New Jersey
April 2016

Thank you for the support and comfort your team provided. I appreciate having your staff with me during the difficult time in my life with my mother. They are the BEST I seen in sorrow times. They are very professional of their work.

Anonymous


New Jersey
May 2016

Thank you for everyone who helped my lovely husband in his fast few weeks.
You’re the best.

Anonymous


New Jersey
May 2016

Just a note of thanks and appreciation for the care and concern you showed for my mom (and our family) while she was at Bridgeway Care Center. I wish you could have known my mom when she was well. She would have been so grateful fro all you did for her.

Anonymous


New Jersey
May 2016

Thank you for your love and care you gave my mom during these past few months. It was very comforting to know what you and the nurses were at mom’s facility watching over her. Everyone that visited mom was very loving and caring. Thank you again.

Anonymous


Massachusetts
June 2014

My hospice story is personal. My dad was with the VNA hospice 20 years ago. His nurse was a RN and also a retired nun who served in the Vietnam War. My oldest son was 4 months old at the time. My dad’s nurse told me even though my dad was in a coma from the cancer he could still hear us. My dad opened his eyes and whispered good night to Paul before my husband took him home that night. Miraculous things can happen at the end stages. My dad’s nurse was right. I got to say goodbye and I love you once again.

I have had similar unexplained beautiful moments with my hospice patients, even now right before they pass. I never forgot the magic and love my dad’s nurse shared with me and my family. Maybe that’s why I am a hospice nurse today.

Thank you.

Maria


California
May 2014

To the staff of Ascend Hospice, formerly Care Alternatives,

Thank you for the recent letter. I really appreciate your empathy and compassion.

I lost my father, Richard, months ago and through the process, I’m so blessed to be able to have the time I did with him to reconnect and bond. My daughter Sarai and myself have spent many a moments reminiscing about the weekends we drove nine hours each way to stay with dad and spend time with him before his last moments. It was so wonderful to have him at home for most of it and “Lisa” on your staff is absolutely amazing. I myself am a specialty RN and work with many different nurses and medical professionals, but among all of them, Lisa I hold in high esteem. My father was difficult and she connected with him. He trusted her, she knew what she was doing and did it with grace, going above and beyond. Your pastor is so appreciated for his tenacity, and he gave my father peace and hope – the funeral was amazing.

Thank you.

Elizabeth


Pennsylvania
March 2014

Dear Dr. Parke,

I’ve wanted to send this note for a long time and finally am doing it. As I remember, you were the person who received my request for hospice for my mother, Elizabeth, a patient of Dr. Shearer’s.

I want you to know how much I appreciated your quick response in putting me in touch with Ascend Hospice, formerly Care Alternatives. I can’t say enough about the special people that took care of my mom in her last months. Thank you from the bottom of my heart for your help and direction.

Sincerely,
Betsy


New Jersey
January 2014

Dear Mr. Anthony Spero (President of Ascend Hospice),

I am writing to you regarding my mother, Elizabeth, who had been under care of the following staff for about a year and a half. She passed away just this past Thursday and this seemed to be a good thing, considering her condition.

The staff who worked with her on an ongoing basis were Gusta RN; Rontoya CHHA and Chaplain Joe. All of these people did an excellent job taking care of her and my mother certainly did appreciate their friendship. Each and every one of these people did everything that could be done for “mom”.

As an only child of my mother, I want to say that it was a pleasure dealing with this group of people and when I wasn’t available, my wife had contact with this group, each of which were very responsive to my wife and myself.

The purpose of this letter is to bring these people to your attention and to assure you that if your firm should require any recommendation from someone who had used your services, you may count on us.

Sincerely,

John and Glenda


New Jersey
April 2014

Dear Anthony Spero (President of Ascend Hospice),
I have been a volunteer for Ascend Hospice, formerly Care Alternatives, for some time now (six, eight years or more, I cannot keep track) and have had several experiences when I was not only the volunteer, but a close friend of the family. During the first two experiences, Chris, the chaplain at the time, and the social worker always treated me with great respect and concern. Recently I experienced this again as a family member was on Ascend Hospice for a short period of time. Although I never saw Chris the chaplain personally in that time, a short phone call from her with just the right words helped me through. I cannot thank her enough for that. And Chaplain Nick also, through a short phone conversation, gave me just the right words to keep this volunteer on the right path. Again, I cannot thank Nick enough for knowing what to say. The kind and professional way you both treat patients, families and fellow staff is why I continue to recommend AH to family and friends.

Immediately, on the heels of the funeral of my family member, I spoke to Chris about a close friend’s mother and two days later everything was in place. Just like that. In my time as a volunteer, family and friends have said, “How can you do that?” “It must be so hard.” I usually reply, “How can I not?” I feel sure that the family of the present hospice patient has experienced the answer to that question and is very grateful to AH and the very special people that work for them.

Last, but not least, my thanks goes to Marina for always being there and for passing my messages along to the right people.

I am happy to be a part of Ascend Hospice. Thank you for the opportunity and for a very caring and knowledgeable staff. I am most happy when I am visiting “my people”.

Namaste, Lynne


Pennsylvania
May 2014

My wife, who has been your patient for almost a year, passed this last Friday morning. I want to thank you and your dedicated staff for your loving care of Loretta during this difficult time.

Loretta had dementia resulting from strokes over many years. She had been a resident at Sunrise of Granite Run for four and a half years. Among her many needs and limitations, Loretta had a Foley catheter that would need replacing at unpredictable times. Your nurses would respond at all hours to provide comfort to her. During periods of sickness, they would make recommendations to me for her care. They also contacted Loretta’s doctor to provide diagnoses and suggest medications. Your nurses were very professional, but at the same time, very personal and gentle.

During her final days, they were at her side doing all they could to give her peace. Your nurses helped me through these difficult days as well. Her nurses explained what was going to happen so I was prepared. I don’t know how I would have handled Loretta’s death without your staff being there.

There are a few nurses and aides I would like to recognize for exceptional service.

Aides Mirtha and Pauline would help Loretta with meals during their daily visits. They would tend to her personal hygiene so that she was fresh. They ordered supplies when needed. And they would keep me informed of Loretta’s wellness when I was not there.

Nurse Margo, Roe, and especially Jen were so gentle and kind. They spoke to Loretta and told her what they were going to do during each visit, even though we were not sure what she understood. They were at her side for many hours during her final days comforting both Loretta and me.

This was my first experience with hospice, and I am so thankful that you found me. I will highly recommend Ascend Hospice to anyone that has a loved one that is terminally ill.

Thank you so much.


Massachusetts
June 2014

A 44 year old male with 3 children age 16,10 & 5 had multiple myeloma with brain mets. He was an avid motorcycle rider, loved Christmas and mostly loved being with his children.

We had many conversations regarding the things he would like to do before he died, creating his own “bucket list”. We involved his 3 children as well. One day shortly after that conversation I arrived at the house, the children were so excited to show me what they did….they produced this gallon bucket all decorated with a sign on it that said “Our Dad’s and Our Family’s Bucket List”. It was filled with little folded notes. Every day they would pick something out of the bucket and do it. Mind you they were not big things…just little things like “pajama party on Dad’s bed”, “breakfast for supper”,”go to Dad’s favorite park”. I could go on but you understand…it is the little things that count.

When he died he was surrounded by his family and the “Bucket”. They buried the bucket with him with one additional note that read “when we meet in heaven, hugs and kisses all over Dad, and dad we love you”.

Patricia A Brown RN CHPN